Social Media Specialist
This position is located in Hirshhorn Museum and Sculpture Garden, Smithsonian Institution. The employee provides support of museum content, educational programs, audience engagement, and development goals on various social media platforms.
As a Social Media Specialist for the Hirshhorn Museum and Sculpture Garden, the incumbent will perform the following but not limited to:
- Designing engagement initiatives, outreach campaigns, and activities that support the Museum’s mission and educational goals including broadening access to collections, building relationships with audiences, and providing personally meaningful visitor experiences.
- Overseeing content submission requests, changes, updates, and post removals; Copy edits for site style, the museum’s voice, accuracy, and grammar. The incumbent monitors, listens, and responds to audiences.
- Editing and publishing content that builds meaningful connections and encourages engagement with the museum collections, exhibitions, programming, educational content, web content, and other museum themes and concerns.
- Preparing regular reports analyzing conversation trends, compiling and synthesizing inquiries and complaints and submitting them to the supervisor.
Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-7 level in the Federal Service or comparable pay band system. For this position Specialized experience is defined as managing multiple social media platforms and applications to show contents and goals for a museum, blog, educational or cultural institution; participating in the development of social media content, customer service, partnerships and strategies; and using digital platforms and real-time live video platforms like Snapchat, Instagram Stories and Facebook Live in a professional role.
Or Education: master's or equivalent graduate degree; 2 full years of progressively higher level graduate education leading to such a degree; or LL.B. or J.D., if related.
Closing Date: 9/21/2021
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